At the moment we are only dealing with banks within the SEPA-zone.
Due to KYC/AML regulations, we only support bank accounts that are under your name!
To use your bank account for deposit and withdrawal of fiat funds you need to add it to your account. For security reasons, to add or change your bank account, you will need to provide bank account ownership documentation (bank statement). These details will be stored in your online account for future operations.
To add your bank account:
Go to your Profile/ Payments page;
Click Add bank account button;
Fill out all the required information: Enter the desired name of the account, add IBAN; SWIFT and Currency: then choose an appropriate bank statement to upload (you can only upload 1 document);
Click button Add new account;
Please note: For the verification not to get delayed, make sure that the submitted documents are:
Images of high-quality;
Valid (document must be not older than 3 months).
Important: For languages with non-roman characters a certified translation will help to eliminate the delays in a verification process.
A bank statement must contain a place of your residence.
If at the date of funds enrolment, the rate goes 0,5% higher than on the day of purchase, we have the right to recalculate the amount to be deposited at your balance in accordance with the up-to-date rate.