Rule #1 Personal responsibility.
Each user bears the personal responsibility for the security of your account and the safety of personal savings.
Rule #2 Official website address.
In recent years, among cybercriminals is popular the creation of phishing domain names that are the most similar to the domain names of popular cryptocurrency exchanges.
Therefore, always check the domain in the address bar.
Rule #3 Two-factor authentication of the profile.
For the highest quality protection of your account, use two-factor authentication, which is a system of access based on two ‘keys’, and is used to enhance the protection of user accounts.
It does not need additional devices, as the authentication is done via a mobile device, which usually is at hand;
There is a constant update of a verification code that is more secure than a single password to the system;
While using Google Authenticator no risk of delays when you log on to the website;
The App generates a unique six-digit key every 30 seconds, so the chance of information leakage is minimized;
If you have funds in your Quantum.uk account, we recommend that you activate 2FA for additional protection.
Important! Do not share a personal device with Google Authenticator installed.
Rule #4 Withdrawal address whitelist.
When the whitelist option is turned on, you will be able to make withdrawals only to the addresses that are whitelisted. So, if you ever become a victim of a hacker, he won't be able to withdraw your money, since every newly added address will require 24-hour account suspension.
When the whitelist option is turned off you will be able to make withdrawals to any address.
Rule #5 The security of your Email.
E-mail hacking is common, followed by theft of funds from the exchange account. So at the first suspicion of hacking the account, you should contact the support with a request for funds withdrawal.
It is also important to remember:
- Do not open letters with unverified email addresses.
- Please do not send your personal information to third parties;
- You should pay attention to the sender’s address: as a rule, mailing from the major exchanges comes from the official domain.
Rule#6. Only the original desktop and mobile applications.
Do not set to work unchecked desktop and mobile applications.
Cryptocurrency exchanges always post information about current applications on their official websites.
Some more security tips for your account:
- Make sure your e-mail password and your account login password are not the same.
- We suggest you change your account login password at least once every 2-3 months.
- Do not go to the site through an unconfirmed link.
- If you noticed suspicious activity, report this to the support team.
These precautions increase the chances to secure your account and protect your information from intruders.
We combine the industry's best practices to ensure your money is safe, whether it is stored as Bitcoins, Euros, Dollars or Pounds.
To provide extra protection we always advise to:
- create a secure password
- use a 2 Factor Authentication
- whitelist withdrawal addresses
- set the limits for the funds withdrawals
- frequently check your e-mail as we always notify you when someone tries to access your account from an odd location.